QuirknSpite

    Welcome to QuirkNSpite! Home of Creator/Artist/Weirdo Cassandra Frechette.

From my shop to my photo and video content, I aim to leave you chuckin’ with a smirk on your face!

Returns & Refund Policy

Returns and Refunds Policy

Thank you for you interest in shopping with QuirkNSpite Creations. I appreciate your support as a valued customer. Please read the following carefully to understand our policies regarding returns and refunds.

Handmade Items:

  • Returns and refunds are available only for handmade/one of a kind items if the item arrives broken and cannot be replaced. You also have the option of recieving a different, similarly priced item. 
  • All packages are insured to cover any damage during transit.
  • You have 7 days from receiving the package to initiate the return policy. Please contact us via the below form and take as many picutres as possile. 

Print On Demand Items:

  • Each Print On Demand supplier, such as Art of Where and Raincoast Digital, has its own specific return policy.
  • We will honor returns/refunds for Print On Demand items in cases of damage, delivery of the wrong item, and other circumstances outlined in the respective supplier’s policy.
  • Please be aware that our margin for returns/refunds on Print On Demand items is limited. Some companies have a 3-4 day limit before returns are no longer possible.

Return Process:

  1. Notify Us: If you encounter any issues with your purchase, please notify us within 7 of receiving the item.
  2. Provide Details: Clearly describe the issue, and if applicable, provide photographic evidence of the damage or incorrect item.

Return Shipping Costs:

  • Return shipping costs for handmade items will be covered by us if the item is broken and cannot be replaced.
  • For Print On Demand items, return shipping costs will depend on the specific item. We will aim to cover these costs whenever possible.

Refund Processing:

  • Refunds will be processed once we have received the returned item and verified the issue.
  • Please allow 14 days after the item has been returned for the refund to be processed.

Contact Information:

  • For returns and refund inquiries, please contact us via the form below:

Note:

  • We reserve the right to update or modify this policy at any time without prior notice.

Thank you for your understanding and cooperation. We strive to provide you with quality products and excellent customer service.

Contact about Returns and refunds

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